At Wheelchair Taxi Service, protecting your personal information is very important to us. This Privacy Policy explains how we collect, use, and protect the information you share when using our wheelchair accessible taxi services in Australia. We are committed to maintaining transparency and handling your data responsibly whenever you make a booking, contact us, or use our website.
Information We Collect
When you book a ride or contact us, we may collect certain information required to provide safe and reliable transportation services.
- Name and contact details such as phone number or email address
- Pickup and drop-off locations
- Booking details related to your trip
- Special travel requirements such as wheelchair accessibility needs
- Basic website usage data to improve our services
How We Use Your Information
The information collected helps us provide efficient transportation services and respond to customer requests.
- To confirm and manage taxi bookings
- To arrange wheelchair accessible vehicles for passengers
- To communicate about pickup times or service updates
- To improve the quality and safety of our services
- To comply with legal or regulatory requirements in Australia
Protection of Your Information
We take reasonable steps to safeguard your personal data from unauthorised access, misuse, or disclosure. Your information is only used for service-related purposes and is handled with care.
Sharing of Information
We do not sell, trade, or rent personal information to third parties. Information may only be shared when necessary to complete your booking or when required by law.
Updates to This Policy
This Privacy Policy may be updated occasionally to reflect improvements in our services or legal requirements. Users are encouraged to review this page periodically for the latest information.
