Enjoy secure and comfortable journey with our wheelchair-accessible transport service.
Book NowWheelchair Taxi Service provides reliable wheelchair taxi services across Melbourne, offering safe and accessible transport for passengers who travel in wheelchairs or mobility scooters. Our wheelchair-accessible vehicles are available for hospital appointments, airport transfers, NDIS journeys, aged-care transport, medical appointments and everyday travel.

Our wheelchair-accessible vehicles are equipped to transport passengers using wheelchairs and mobility scooters safely and comfortably. Depending on the vehicle and booking requirements, passengers can travel with family members, carers or support workers.
We provide wheelchair transport for hospital appointments, Melbourne Airport transfers, NDIS journeys, aged-care travel and local trips.
Our fleet includes four wheelchair-accessible vehicles, including specialised maxi taxis and accessible vans. Each vehicle is equipped for safe and practical mobility transport, with features including:
Our vehicles can accommodate:
Depending on the vehicle configuration, we can accommodate up to two wheelchairs at the same time. Vehicles can carry up to 11 passengers, making them suitable for passengers travelling with family members, carers or support workers.
Passengers and families choose us for:
We provide wheelchair-accessible transport for hospital appointments, medical treatments, rehabilitation and regular healthcare visits across Melbourne.
Our hospital transport is suitable for passengers travelling to:
For recurring appointments such as dialysis, rehabilitation or specialist visits, dependable transport is especially important. Our wheelchair-accessible vehicles provide a comfortable and practical option for passengers, carers and family members.
We provide wheelchair-accessible airport transfers between Melbourne Airport and suburbs across Melbourne, with vehicles suitable for passengers travelling in wheelchairs or mobility scooters.
Our drivers can assist with luggage and mobility equipment and ensure passengers are dropped at the appropriate terminal location.
Whether you're travelling for a holiday, medical appointment or returning home, pre-booked wheelchair transport provides a convenient and dependable way to travel to and from Melbourne Airport.
Wheelchair airport transfers available for passengers, carers and family members.
We work with a wide range of passengers and funding programs.
Payment options include:
MPTP and Cabcharge bookings represent a significant portion of our work, while NDIS participants regularly use our service for appointments, therapy sessions, community access activities and social outings.
Support workers frequently travel with participants, and our vehicles are designed to accommodate both passengers and accompanying carers comfortably.
Wheelchair transport requires more than simply driving a vehicle.
Every driver is police checked and experienced in wheelchair passenger assistance. Drivers also receive disability awareness training and understand the importance of providing respectful support while maintaining passenger independence.
Before every trip, safety procedures are completed, including:
These checks help ensure every journey is completed safely and comfortably.
Not every journey takes place within metropolitan Melbourne.
We also provide long-distance wheelchair transport throughout Victoria for medical appointments, family visits, relocations and regional travel requirements.
For passengers who require accessible transport beyond Melbourne's northern suburbs, having a provider experienced in longer-distance travel can make planning much easier.
Whether you need a Melbourne wheelchair taxi for a hospital appointment, airport transfer, NDIS transport, aged care visit or everyday travel, Wheelchair Taxi Service Australia provides accessible transport backed by real experience.
With approximately five years of operation, 50–75 weekly bookings and an 85% repeat customer rate, we've built our reputation on reliability, professionalism and genuine customer care.
For many passengers, the goal isn't simply reaching a destination.
It's travelling safely, comfortably and with confidence every step of the way.
While we provide wheelchair transport throughout Melbourne, a large percentage of our bookings come from the northern suburbs.
We regularly assist passengers travelling to and from:
Many passengers travel between these suburbs and major hospitals, treatment centres, aged care facilities and community services throughout Melbourne.
Because our drivers work throughout these areas every day, we're familiar with the destinations, healthcare providers and transport requirements that local passengers commonly rely on.
Yes. We provide wheelchair-accessible taxi transport across Melbourne for local trips, medical appointments, hospital visits, airport transfers, family outings and longer journeys. When booking, tell us your pickup suburb, destination and preferred travel time so we can confirm the most suitable arrangement for your trip.
Yes, bookings are available 24/7. For early-morning, late-night, airport or medical trips, we recommend booking ahead where possible. Advance notice helps us prepare the right vehicle for your wheelchair, mobility equipment and passenger requirements.
Pre-booking is recommended, particularly when you have a medical appointment, flight, hospital discharge, electric wheelchair, mobility scooter or support person travelling with you. It gives our team time to understand your requirements and organise suitable accessible transport.
Yes. Our wheelchair taxi service can assist passengers travelling with manual wheelchairs. Please let us know when booking if the wheelchair folds, whether it will be occupied during travel and if there are additional mobility aids or luggage to consider.
Yes, subject to the size, weight and requirements of the mobility device. Please tell us the type of electric wheelchair or mobility scooter you use when booking. This allows us to check vehicle suitability and help make your journey as smooth as possible.
Yes. Carers, family members and support workers can travel with passengers, subject to vehicle capacity. Let us know how many people will be travelling so we can plan the right wheelchair-accessible taxi for everyone.
Passenger safety is an important part of every journey. Before travel, please tell us about your wheelchair or mobility device so we can confirm the appropriate vehicle and travel arrangement. If you have specific support or positioning requirements, discuss them with our team when booking.
Yes. We provide wheelchair transport for hospital visits, specialist appointments, rehabilitation, pathology, dialysis, treatment sessions and other medical travel needs across Melbourne. Share your appointment time, hospital or clinic name, department and return-trip requirements when booking.
Disclaimer : Wheelchair Taxi Service is an independently operated transportation provider. Our services are not affiliated with, endorsed by, or connected to 13cabs, Silver Service, Swan Taxis, or any other taxi brands operated by A2B Australia Pty Ltd. All bookings and services are provided solely by Wheelchair Taxi Service.