Yes. We provide wheelchair-accessible taxi transport across Melbourne for local trips, medical appointments, hospital visits, airport transfers, family outings and longer journeys. When booking, tell us your pickup suburb, destination and preferred travel time so we can confirm the most suitable arrangement for your trip.
Yes, bookings are available 24/7. For early-morning, late-night, airport or medical trips, we recommend booking ahead where possible. Advance notice helps us prepare the right vehicle for your wheelchair, mobility equipment and passenger requirements.
Pre-booking is recommended, particularly when you have a medical appointment, flight, hospital discharge, electric wheelchair, mobility scooter or support person travelling with you. It gives our team time to understand your requirements and organise suitable accessible transport.
Yes. Our wheelchair taxi service can assist passengers travelling with manual wheelchairs. Please let us know when booking if the wheelchair folds, whether it will be occupied during travel and if there are additional mobility aids or luggage to consider.
Yes, subject to the size, weight and requirements of the mobility device. Please tell us the type of electric wheelchair or mobility scooter you use when booking. This allows us to check vehicle suitability and help make your journey as smooth as possible.
Yes. Carers, family members and support workers can travel with passengers, subject to vehicle capacity. Let us know how many people will be travelling so we can plan the right wheelchair-accessible taxi for everyone.
Passenger safety is an important part of every journey. Before travel, please tell us about your wheelchair or mobility device so we can confirm the appropriate vehicle and travel arrangement. If you have specific support or positioning requirements, discuss them with our team when booking.
Yes. We provide wheelchair transport for hospital visits, specialist appointments, rehabilitation, pathology, dialysis, treatment sessions and other medical travel needs across Melbourne. Share your appointment time, hospital or clinic name, department and return-trip requirements when booking.
Yes, pre-booked wheelchair taxi transport can be arranged for hospital discharges. Please provide the hospital location, expected discharge time, mobility equipment details, destination and whether a family member or support person will travel with you.
Yes. We can arrange wheelchair-accessible transport to and from Melbourne Airport. When booking, provide your flight time, terminal, airline, pickup location, passenger numbers, wheelchair type and luggage details so your airport transfer can be planned carefully.
We can assist with NDIS-related wheelchair transport enquiries. Please contact us with your trip details and any relevant booking requirements before travel. We will help you understand the information needed to arrange your transport.
Yes, we can assist with MPTP-related bookings where the required details are confirmed in advance. Please mention this when contacting us so the team can discuss the current booking and payment process for your trip.
Vehicle capacity depends on the type of wheelchair, mobility device, number of passengers and luggage requirements. Tell us how many wheelchairs and passengers will be travelling, and we will help identify the most suitable accessible vehicle.
Yes, but please mention all mobility aids, luggage and equipment when booking. This helps us ensure there is enough space for a comfortable and safe journey, especially for airport transfers, hospital trips and longer-distance travel.
The cost of a wheelchair taxi trip can depend on the pickup and destination, travel time, vehicle requirements, waiting time and journey type. Contact us with your trip details for clear booking information or a quote before travel.
Yes. You can arrange both pickup and return transport for appointments, hospital visits, airport transfers, shopping trips or family events. Giving us both journey times in advance can make your travel plan simpler and more convenient.
Please contact us as soon as possible if your appointment, discharge or flight time changes. Early notice gives us the best opportunity to update your booking and support your revised travel arrangements.
Yes. In addition to local Melbourne wheelchair taxi trips, we can discuss longer journeys across Victoria. Contact us with your destination, preferred time, passenger details and mobility requirements so we can help plan the trip.
No. Our service provides planned and booked wheelchair-accessible transport. If you have a medical emergency or need urgent clinical assistance, call +61 452 385 144 immediately.
You can book by calling our team or using the online booking form. Please provide your pickup location, destination, travel time, wheelchair or mobility-device type, passenger numbers, support-person needs and any luggage or equipment details. The more information you provide, the better we can prepare for your journey.
Contact Wheelchair Taxi Service to discuss your travel needs, confirm a suitable vehicle and arrange your booking. For hospital visits, airport transfers, NDIS-related travel or local accessible transport, advance booking is recommended.
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